Terms of service

Terms of Service — Cloudy Curated

Last updated: October 9, 2026

Welcome to Cloudy Curated. These Terms of Service (“Terms”) govern your access to and use of our online store, website, and related services.

By visiting our store or purchasing a product, you agree to these Terms to the extent permitted by applicable law. Please read them carefully before using our services.

Our store operates on Shopify's e-commerce platform, which enables us to offer and sell products to customers.

1. Eligibility and Use of Our Store

By using our store, you confirm that you are legally able to enter into a binding agreement in your jurisdiction or that you have the necessary authorization from a parent or legal guardian where applicable.

You agree not to use our store for unlawful purposes, interfere with its operation, attempt unauthorized access, or submit fraudulent or misleading information.

2. Products and Descriptions

Cloudy Curated offers pet beds and related products.

We make reasonable efforts to present accurate product descriptions, photographs, specifications, and pricing. However, colors and appearance may vary slightly depending on your screen, lighting, manufacturing batches, or other factors.

Product dimensions, materials, care instructions, and other specifications should be reviewed on the relevant product page before purchase.

Any variation or disclaimer in this section does not override legal requirements that products match their descriptions or meet applicable quality and safety standards.

3. Product Availability

Products are subject to availability. Because we use third-party suppliers for fulfillment, inventory and availability may change.

If we cannot fulfill an accepted order, we will contact you and arrange an appropriate resolution, including a refund where applicable.

We reserve the right to discontinue products or limit quantities where permitted by law. Such actions will not remove rights you have already acquired under applicable consumer protection laws.

4. Pricing and Payment

Prices and applicable charges will be displayed at checkout before you complete your order.

We may update prices, promotions, or product offerings from time to time. Changes will not retroactively alter an order already accepted unless permitted by law or agreed with you.

Payments are processed through the payment methods made available at checkout. By placing an order, you authorize the applicable payment provider to process the transaction and any disclosed charges associated with your purchase.

If a clear pricing or listing error occurs, we will address it in accordance with applicable law and communicate with you about the available options.

5. Orders and Acceptance

After placing an order, you may receive an automated order confirmation. This confirmation acknowledges receipt of your order and does not necessarily mean that the order has shipped.

We may need to verify order details or address suspected fraud before fulfillment. If we cannot accept or fulfill an order, we will notify you and arrange any required refund.

Order cancellations and changes are subject to our Refund & Return Policy and any mandatory cancellation rights under applicable law.

6. Shipping and Delivery

Orders may be fulfilled and dispatched by third-party suppliers and shipping partners.

Shipping costs, available destinations, and any delivery estimates shown at checkout or on the product page form part of the information relevant to your purchase.

Delivery estimates may vary and are not guaranteed unless expressly stated otherwise or required by law. Our Shipping Policy explains how we handle tracking, delays, customs charges, and delivery problems.

Nothing in these Terms excludes our responsibility for failing to meet legal obligations concerning delivery.

7. Returns, Refunds, and Consumer Rights

Our Refund & Return Policy explains how to request returns, refunds, exchanges, and replacements.

We aim to offer a 14-day return period, subject to applicable law. Certain jurisdictions provide additional cancellation periods, warranties, or remedies for faulty or misdescribed goods.

Nothing in these Terms or our other policies excludes, restricts, or modifies any consumer rights that cannot lawfully be excluded or restricted.

8. Intellectual Property

Content on our store, including text, logos, graphics, product images, page designs, and other materials, may be owned by Cloudy Curated or licensed to us by third parties.

You may use the website for personal, lawful shopping purposes. You may not reproduce, distribute, modify, or commercially exploit our content without the necessary permission, except where permitted by law.

9. Reviews and Customer Submissions

If you submit a review, photograph, comment, or other content, you confirm that you have the right to submit it and that it does not violate applicable law or another person's rights.

You grant us permission to use, reproduce, display, and publish that content in connection with operating and promoting our store, to the extent permitted by law and subject to any rights you may have.

We may moderate or remove content that is unlawful, fraudulent, abusive, misleading, or otherwise inappropriate. We will not represent a review as genuine if it is not.

10. Third-Party Services

Our store may rely on third-party services, including Shopify, payment processors, suppliers, shipping carriers, and analytics providers.

These services may be governed by their own terms and privacy policies. We are not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.

11. Disclaimer of Warranties

To the extent permitted by law, our website and certain website features are provided on an “as available” basis.

We do not guarantee uninterrupted or error-free website access. However, this section does not exclude any product warranties, guarantees, or consumer rights that apply by law.

12. Limitation of Liability

To the extent permitted by applicable law, Cloudy Curated will not be liable for losses that are not reasonably foreseeable or for losses that are unrelated to our breach of these Terms.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is unlawful, including liability that cannot legally be excluded for defective products, fraud, or other protected claims.

13. Indemnification

To the extent permitted by law, you agree not to misuse our store or infringe third-party rights. You may be responsible for losses caused by your unlawful use of the store where the law permits recovery.

Nothing in this section requires you to indemnify us for our own unlawful conduct or for liability that cannot legally be transferred to you.

14. Privacy

Our collection and use of personal information are explained in our Privacy Policy. By using our store, you acknowledge that you have been given access to that policy.

15. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on our website with an updated date.

Changes will apply as permitted by law. Any rights or obligations arising from an earlier transaction will be handled in accordance with applicable law.

16. Governing Law

These Terms are subject to the laws applicable to the operation of our business, without removing mandatory consumer protections available to customers in their country of residence.

Before publishing: Insert the correct governing jurisdiction after confirming where the business is legally established. This clause should be reviewed for the countries in which you actively sell.

17. Contact Information

If you have questions about these Terms or an order, contact:

Cloudy Curated
Email: jordanparson728@gmail.com